Better Brand Agency - Brand, Design, Marketing, Web, and Social Media Agency based in North East and North Yorkshire.

Better Brand Agency - Brand, Design, Marketing, Web, and Social Media Agency based in North East and North Yorkshire.

Posts Tagged ‘Communication’

Avoiding social media burnout

Wednesday, March 17th, 2010

I’m an average kinda guy. I have social network profiles on Twitter x two, Facebook, LinkedIn (Including four groups), Flickr, Slideshare and Friends Reunited. I have my own blog and contribute to a company blog. I Subscribe to, and read regularly, eighteen blogs through my reader. Thats a total of 31 connections with different social networks and contacts.

We have on average (Dunbar Number) 150 social connections, so for me that represents 4650 potential social connections. There isn’t time to manage all these social connections effectively, we’d be mad to try but some people do and I’m seeing more people dump their profiles all together as they’ve hit social media burnout.

Social connections are important and valuable both to the individual and the communities they are part of. This has been well documented over the last two years and I won’t go over well trodden ground but I am concerned that people have begun to question the benefit of their social connections. This is on the back of feeling their commitment to keeping their social connections open has begun to affect their work and home life. There are lessons we can all learn to ensure we don’t find ourselves in a similar situation.

Chose to lose some social network platforms.

Dumping the social networks that you joined in a rush of enthusiasm but aren’t actually value social networks will free up your time to focus on the connections that really benefit each other. By value social networks I mean those social network that don’t feed you personally in terms of knowledge, learning and connections or you don’t feel contribute to the growth of the community.

Remove overlapping contacts.

If we stick to the principle of one person equals one connection, how many duplicate connections do you have with a person across your social networks? It’s easy to accept a friend and a follower, without giving it a second thought when we connect with them on other networks already. Consider how many people use Twitter to feed their Facebook profile or vice versa? If you follow people on both networks you’ll expose yourself to the same content twice.

Recognise what is social media noise and and then ignore it.

Remember when you were a kid traveling on holiday with your parents. You’d sit in the back of the car watching the cars coming in the other direction. Then you simply started to not see them. They were there, but you didn’t register them any more as they’d become part of the background noise. (more…)

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Living through a revolution

Tuesday, July 28th, 2009

I read a piece recently by Clay Shirky, who in a blog post entitled ‘Newspapers and Thinking the Unthinkable,’ reflected on the nature of revolutions. Periods of time when old ‘stuff’ was no longer relevant to us and new ‘stuff’ couldn’t come along fast enough to replace it. That feels like now doesn’t it?

The edges of our media space are expanding faster than our ability to make sense of them, of new technologies, of how people use them and of the shake out, that will mean some old media will fall by the wayside.

But this is an unravelling story seen from two very different perspectives. The user, swept along by the rush of the crowd to try new media, to make that media fit their lifestyle and the marketer, trying to position a brand where its’ target customer is. (more…)

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100% pure filtered brand messages!

Friday, July 3rd, 2009

One of the greatest challenges we face as marketers is to build and maintain strong brands.

Thankfully our tool chests are brimming with tools to help us carve out rich seams of knowledge and understanding relating to our audience that feeds our strategic thinking. That’s not all, add to this the torrent of real time feedback being generated across social media spaces about our products and some would say we’ve never had it so good. How could we fail to build strong brands? (more…)

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Is this the end of focus groups?

Wednesday, April 29th, 2009

I was talking yesterday with an account manager who during a discussion about market research said that social media metrics would never replace the value gained from facial expressions, body language and the tone of voice of people attending a live focus group.

I’ve planned a few focus group sessions in the past when I was part of the team that re-branded Frisp Crisps and I have to say I remember them as being interesting and generating some useful feedback, particularly that the crisps were considered as being quite ‘foody’ and filling, more than a snack. That fed into the decision that new ‘foody’ such as Buttered Jacket Potato & Mature Cheddar would fit with our customers’ perception of the crisp brand.

(more…)

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Sign posting people down ‘The Funnel’

Wednesday, March 18th, 2009
Social Media Funnel 

Social Media Funnel

I’ve seen lots of social media maps, some good some not so good.

The problem is they sit there in lofty isolation, a sea of mostly unfamiliar names and quirky identities.  They are a secret cypher known only to social media cool kids it seems. These maps are not connected to the real world (The one in which hard pressed marketing professionals are fighting hard for their budgets and their jobs) in any recognisable way. We’re missing an opportunity here and, if we’re honest, being a little bit condescending to boot. Another thing, social media buzz words are such a crock! Real people don’t talk like that!

(more…)

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Social Media: How to make the most of social media

Tuesday, February 24th, 2009

TECH NOTES by Declan Metcalfe. Featured in the The Newcastle Journal and nebusiness.co.uk (view article online)

WHAT’S all the buzz around social media?

The explosion that is social media came about due to the convergence of three forces: people, technology and economics. People wanted to talk, and technology caught up to the extent that it became possible to connect to friends in real time using a multitude of devices. These are made affordable because the infrastructure is now in place making it easily accessible to the vast majority.

The easiest way to think of social media, I believe, is as a conversation that millions of people are having, one that’s growing louder as more and more voices join in. And guess what the topics are: they are talking about you, your brand, your product and your services.
(more…)

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Google argues that You Tube has more impact than TV

Monday, December 22nd, 2008

The progress of digital technology has seen the traditional media of television change dramatically over the last ten years.  Increased convergence of services and technologies is changing the shape of the communications sector and in particular industry revenues.

The decline in advertising revenues coincides with greater availability and use of television-style content online and the growth of digital video recorders (DVRs) that allow users to skip adverts, putting even greater pressure on advertising revenues.  A report by OFCom found that up to 78% of DVR owners regularly used them to skip through adverts.

OFCom also found that online advertising continues to grow and Google have now announced that research undertaken by them has found that ads on its YouTube portal have a greater impact than those on television.

View the full article here avaible on Marketing Magazine website

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Survey Finds Social Media Will Continue To Change Business Communications

Friday, October 24th, 2008

By S. A. Habib, founder of Locomotion Creative in Nashville, Tennessee,

Roughly 86% of respondents in a survey conducted by Locomotion Creative in Nashville say they expect social media to impact the way companies do business and generate sales. Additionally, 64% believe their competitors are probably incorporating social media into their strategic plans.
(more…)

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Mobile marketing spend to rise 150% in five years

Friday, October 10th, 2008

by Sarah Crawley-Boevey, Brand Republic.

Mobile marketing is set to take off as major brands look to invest in the platform over the next five years, according to an independent survey commissioned by O2.

The survey shows brands will have increased their spend on mobile marketing by 150% come 2013 and do not anticipate any impact on budgets as a result of the economic downturn.

The survey, which was carried out by Vanson Bourne in May this year and included marketing and IT directors at 100 leading brands, also found that the personalised nature of mobile marketing campaigns means they generate a higher response rate than traditional advertising.

(more…)

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The Media Week Podcast – Credit Crunch Special

Friday, October 10th, 2008

by Rich Sutcliffe, Media Week

Join Media Week editor Steve Barrett and news editor Tristan O’Carroll as they discuss the effect of the financial crisis on media with Google’s Mark Howe, ZenithOptimedia’s Steve King, the IPA’s Moray MacLennan and other leading names from the industry.

Click here to go to the download link.

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