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We had to bribe them with a few sugar lumps each, but hey, a small price to pay for such glowing reports. Thank you.

Straight from the horse's mouth. That's Better.

After working initially on some small creative projects, Better have become a key part of the PD Ports marketing function helping us to deliver brand continuity across all our online and offline media. They are a friendly and experienced team, they are always prepared to go the extra mile.

Having decided that our firm was in need of modernising its identity, there was only the Better team and the BetterBrandBuilder™ process that we would have chosen. Knowing of their work for many years, the trust that developed was invaluable to us for the project.

Working in a highly regulated industry, this threw up many challenges not dealt with before. Rather than being daunted, the Better team became excited and took it all in their stride throughout the entire process. The end result being a new look, feel and excitement that was way beyond what we were expecting. Feedback from external parties has also been excellent, with most now saying the new brand accurately reflects the firm we have become.

Casper is beginning a new chapter of growth, service delivery and geographical coverage. We needed a new brand and corporate identity to reflect and support the current business and where we plan to go in the future. After seeing the impact for other clients, the BetterBrandBuilder was the only choice for us. The impact of the project on our business has been incredible and we’ve established a new brand structure and identity for our group.

The inclusive BetterBrandBuilder™ process has meant our staff and customers all have buy-in as they feel that they have contributed. Our team now also understand our vision and mission for the business and what we are trying to achieve.

Better have helped us to ‘rebrand’ our way of thinking which in turn is having a major commercial impact on our business.

We went through the BetterBrandBuilder™ process as part of a full branding project and highly recommend it. It has been an integral part of the process where our team was able to develop a mutual understanding of where we are looking to position the brand. The end result was a clearly defined brand concept that fitted with the vision, mission and structure of the business.

Working with you guys is one of the best decisions we have ever made as a firm and we are really looking forward to carrying on our relationship.

We engaged Better to use their BetterBrandBuilder™ process to review our current company name, market position and perception as we were embarking on our next phase of growth and development after a management buyout.

The development of a new company name “Opentree”, with supporting brand guidelines, has been implemented through all aspects of the business including all marketing materials, website, corporate video, exhibition stands and internal/external documentation.

The effort required by both sides is large but well worth it as we have now have a brand that is unique, fresh, corporate and reflects our company vision and values with a clear identity representing our “Smart solutions, Real support”.

This has helped us grow our UK and now international customer base. These are all blue chip customers dealing with a North East based SME. The Better team has guided us through the process and continue to support us as we continue to develop the business.

Well you certainly pumped up the volume! Kim fully briefed me this morning and judging by the emails last night you obviously ran a great BetterBrandBuilder™ workshop with an enormous amount of creativity; everything I hoped for so many thanks and really looking forward to the feedback session.

When the team presented the visual interpretation of the brand construct, and I speak for the whole team here when I say, the quality of what they showed us was quite extraordinary. The film and the image are exactly what we aspire to be. We are knocked out! Brilliant work and many thanks.

Thank you for all your great work, guys. The new website design is not only very powerful but it also provides us with the perfect foundation for our development plans.

The platform’s new marketing and investment management functionality, including the bespoke investment admin system and market leading tools, will be perfect to help our ongoing communication with our growing entrepreneur, investor and partner community.

Thank you all so much for your persistence, hard work and dedication – we definitely made the right choice in choosing Better.

It’s great to have North East neighbours like Better to lean on for advice and inspiration from time to time. I still find it baffling just how quickly Mark and the team there can get to the heart of an organisation and understand exactly what makes it beat. That’s what makes them Better.

The BetterBrandBuilder™ workshop is an interesting concept.  It seems a bit excessive at first and an unnecessary expense to the business but now, looking back, we certainly don’t begrudge the time or investment. It forces the team to take a day out of the daily whirlwind and really look at all aspects of the influences on your business.  It promotes a great team spirit and you get a really good autobiography of the company out of the day.

It highlights things that you’re good at and identifies areas of weakness that before you may actually have viewed as an area not requiring attention.  The fact that you are with the Better team who are looking in from the outside and asking all the awkward questions also helps!

While it provides the foundation for the rebuilding of the brand, we have found that the benefits of this day have extended further than this, not least the increase direction and commitment to who we are and what we want to be in all departments of the business.

Five Lamps really enjoys working with the team at Better. After putting out a specification to redesign our website and listening to pitches from various agencies, we decided to go with Better because of their enthusiasm, their fresh and innovative approach and their proven track record.

They did not disappoint! Our new website looks fantastic – the team listened to what we wanted and helped us to achieve our mission to have a more professional looking and customer focussed website.

Better are pleasure to work with.  They worked with us to develop the ‘do it or else’ campaign and it has made a huge impact within its target audience.  The campaign and the company are innovative, willing to push the boundaries and at the cutting end of design – factors that all contributed to us achieving our targets and desired outcomes with the campaign.

The team at Better Brand Agency created our company logo for ‘Monster Group (UK)’. The standard of work was excellent and they exceeded our expectations in both design quality and time frames. Better took the concept we had in our ‘heads’ and created a fantastic new identity which reflected exactly how we wanted the business to be portrayed. Our brand image now stands stronger than ever. I would highly recommend them.

Better have worked closely with us on developing and implementing an organisation-wide social media and digital strategy for NECC. Mark has been key to the success of this project. He certainly knows his stuff and is somewhat of a digital guru. He has a very personable approach and has really helped NECC colleagues to better understand social and digital marketing.

It might seem like just a name, or just a logo, but it’s so much more. The BetterBrandBuilder™ process and impact has created a real buzz about the charity again. The confidence it gives in the organisation and in yourself is amazing. I would describe the brand and marketing work carried out by Better as the Charity’s saviour.

We could see the impact the new brand could have not only on them but also the impact it could have on all the people they are trying to help. It’s amazing how something so simple can be so powerful. The new brand encompasses everything we are about. I am… is the most positive statement in the world and that is now part of our charity.

More from Better.

We don’t usually like to make a song and dance about something, but here’s a small collection of some of our work worth blowing our trumpet for.

Case Studies Clients

Seen enough, want to talk?

If you’d like to chat to Mark about developing your brand, improving your communication, or getting more leads from your website then just give him a call on 01642 989 158 or drop him a note on mark@betterbrandagency.com.

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